Frequently Asked Questions

Most Commercial Insurances, Medicare, Tricare, Medicaid, and Exchange

If there is an emergency that the surgery center is not equipped to handle, they will transfer the patient to the nearest hospital.

The Northwest ENT Surgery Center is located in Woodstock, GA, which is about 45 mins north of Atlanta.

The Pediatric and Adult Surgery Center is located in Atlanta, GA.

We provide outpatient services only.

Surgery time ranges from a few minutes to one hour or more. Most patients are ready to leave within three hours after arrival.

We use general anesthesia for almost all ENT procedures.

Board certified anesthesiologists exclusively provide anesthesia services.

No.

Our rate of infection is extremely low, well below the national average for outpatient surgical facilities. Limited to ENT procedures, exposure and contamination from other types of surgical procedures is not possible.

Our new, modern facility at Northwest ENT Surgery Center is fully accredited with commendation by the Joint Commission. The Joint Commission requires the highest standard of any credentialing organization for hospitals and surgery centers. The Pediatric and Adult Surgery Center is accredited by QUAD A. QUAD A (a non-profit, physician founded and led global accreditation organization) has worked with thousands of healthcare facilities to standardize and improve the quality of health care they provide

Northwest ENT Surgery Center and Pediatric and Adult Surgery Center encourage anyone in need of an ENT surgical procedure to contact us directly. A surgery coordinator will be on hand to discuss your case.

You will also need to sign a release for any related medical records and send them to our office by email, fax, CD or mail. Once one of our physicians have reviewed your records, a scheduling staff member will contact you.

You must arrive the day before the procedure to complete an office consultation with your surgeon and complete your registration. Offices are located in Atlanta, Marietta, Woodstock, Canton and Cartersville, GA. Pre-operative CT and ultrasound testing is available at selected office locations as needed. Lab tests, chest X-rays and EKGs are not usually necessary for these types of outpatient procedures. We recommend an overnight stay in the area after any surgical procedure.

We recommend that you anticipate staying the night prior to your surgery and the evening after your procedure is performed, as follow-up recommendations vary for each procedure.

A $500 deposit is required for cash pay Out of Town Patients, which will go toward their all-inclusive surgery pricing package.

Northwest ENT Surgery Center and Pediatric and Adult Surgery Center will bill services as requested by the patient based on verification of coverage, determination of deductible and coinsurance balances and receipt of necessary authorizations for services as required by each individual insurance payer.

Only facility fees will be billed to the patient’s insurance as both the surgeon and anesthesia providers will bill separately for their services. The center will not bill an insurance payer or release medical information for any patient choosing the “Package Price” option.

The listed price includes any and all services related to the procedure including:

• Office Consultation prior to surgery
• In-Office Testing
• Surgeon’s Fees
• Anesthesiologist Services
• Facility services and supplies
• Routine Post Operative Checks and Phone Calls

The package price cash option does not apply for insurance claims as these services are all billed separately.

Learn more about our all-inclusive cash package pricing here.

The package pricing does not include the rare possibility of an unexpected hospital transfer or admission for treatment of a surgical complication, nor does it include any outside laboratory testing. A consultation fee of $195 will be charged for the initial office visit and applied to the package price, unless the surgery is canceled for any reason.

Payment for package priced procedures must be made in full at the time the surgery is performed. You may pay for services in cash, certified/bank check, credit card (Visa, Master Card, American Express, and Discover). Financing options are available thru Care Credit for those patients who qualify.

Direct pricing eliminates the administrative costs and efforts associated with health insurance claim processing. Our center has extensive experience in our specialty and is able to provide cost effective high quality care.

No. If you decide to have surgery with the "package price" option, insurance can not be billed.

Cash pricing offers those with no insurance or anyone choosing not to use insurance a reasonably priced option for outpatient surgery.  Anyone with a high deductible insurance plan or coinsurance can save thousands of dollars by choosing our cash price option. For further information, see our pricing comparisons.